Welcome to tienda.SILKEBORG-peru.com (SILKEBORG). Below, you will be able to read the terms and conditions through which you can access and use the website tienda.SILKEBORG-peru.com in Peru. By accessing and using our services, you agree that you have read, that you understand and agree to the conditions described in this «Terms and Conditions» section, as well as to the legislation that applies in the Republic of Peru.
The Terms and Conditions contained in this instrument shall apply and shall be understood to form part of all acts and contracts executed or entered into through the offering and marketing systems included in this website between its users and SILKEBORG (hereinafter referred to indistinctly as «the company», or «the offering company», «the supplier» or «the supplying company», as appropriate to the meaning of the text).
In order to place orders or to purchase on the SILKEBORG Online Store, you are required to accept the Terms and Conditions for Sales described hereafter. In this sense, any person who carries out a transaction on the SILKEBORG Virtual Store or through the telephone numbers or e-mails that SILKEBORG may destine to that effect, hereby declares and acknowledges, by the mere fact of placing the order or making the purchase, that he/she knows and accepts each and every one of the Terms and Conditions described hereafter. The Terms and Conditions shall be understood to be known and accepted by the mere fact of purchasing products through this website.
SILKEBORG reserves the right to update and/or modify the Terms and Conditions that we detail hereafter, at any time, without prior notice and without notification. Therefore, we recommend that you review the Terms and Conditions every time that you use this website and/or make a transaction through this website, or through the telephone numbers or e-mails that SILKEBORG may destine to that effect.
Please read these terms of use carefully. If you do not agree and do not accept these terms and conditions, it is best not to use this website.
1. USER OR CUSTOMER REGISTRATION
To purchase products on the website, you need to be registered. This is how you may register:
– Requesting the creation of a user through the info@silkeborg-peru.com email address.
By registering, you agree that:
1) You will provide information about the company that you represent and your personal contact details.
It is important to remember that you will be responsible for the accuracy of all the information that you provide to us and for maintaining the confidentiality and security of your account information. The information sent for creating the user shall be considered true, accurate and unequivocal, and SILKEBORG shall be exempt from any consequences generated due to false or incorrect information entered by the user. If we consider that the information registered is false, we shall reserve the right to deactivate your account.
Users who sign up will not have to enter their details for each subsequent purchase that they make. These details will be stored in a secure location and will be handled in accordance with the privacy policy.
2.PASSWORD
Once your account has been registered and created, you will be able to access it with your registered email and password created. This access will be personalized, confidential, and secure. You will have the possibility to change your password, for which you must follow the procedure established on the website: www.tienda.SILKEBORG-peru.com
You will be solely responsible for maintaining the confidentiality of the email address and password registered on this website. They will both allow you to log into your account, place orders, and obtain information about them. This password is for personal use and its delivery to third parties by the user exempts SILKEBORG from any liability.
Consequently, the user agrees to be financially responsible for any type of use of this website (including the use by third parties on behalf of the user, which also includes unrestricted minors living with the user).
3. USER RIGHTS ON THIS WEBSITE
The user shall enjoy the rights recognized by the consumer protection legislation in force in the territory of Peru, as well as those granted in these terms and conditions.
The mere visit to this website, in which certain goods and access to certain services are offered, does not impose any obligation on the consumer, unless he/she has unequivocally accepted the conditions offered by SILKEBORG, in the manner indicated in the email, on the website and in these Terms and Conditions.
4. COMMUNICATION CHANNELS
- Website: https://www.SILKEBORG-peru.com/es/contacto/
- Queries/Complaints/Other: Monday to Thursday, from 9 a.m. to 4 p.m., and Friday from 9 a.m. to 1 p.m. or through this email address: info@silkeborg-peru.com
5. OPERATING HOURS AND DISPATCH
The website’s operating hours will be 24 hours a day. That is, orders can be placed throughout the day. However, orders will be handled from Monday to Thursday from 10:00 a.m. to 4:00 p.m., and Friday from 10:00 a.m. to 1:00 p.m. (excluding holidays) and as coordinated by email, and shall be dispatched on the date agreed to that effect.
6. PRODUCT RETURNS
The user may only request the cancellation of the purchase and subsequent return in the event that a wrong product, or a product with manufacturing defects, has been delivered. To that effect, the following requirements must be met:
- Send a photo of the wrong or faulty product no later than 24 hours after its receipt.
- If it is a wrong product, it must be in good condition and must show no evidence of use (stains, wrinkles, etc.).
- Submit the purchase sales slip/invoice
Once these requirements have been met, the company shall proceed to issue a credit note in favor of the user for the value of the wrong or faulty products.
7. PAYMENT METHODS THAT CAN BE USED
The products offered on this website, unless a different form of payment is indicated for particular cases or offers for certain goods, may only be paid for by bank transfer or online payment, which shall be sent to the registered email address.
8. ESTABLISHMENT OF CONSENT IN THE CONTRACTS ENTERED INTO THROUGH THIS WEBSITE
Through this website, the company will make offers of goods that may be accepted electronically or by telephone, and using the mechanisms offered by the site itself for this purpose. Any acceptance of an offer shall be subject to the condition precedent that SILKEBORG validates the transaction. Consequently, for any operation carried out on this website, the confirmation and/or validation or verification by SILKEBORG shall be an essential requirement for the establishment of consent, which may be requested through boxes on the web forms or by email.
In order to validate the transaction, while you are conducting the purchase process online (on the web) and through the email address, SILKEBORG verifies the following:
- The price of the ordered item.
- The payment method offered by the user.
- If the customer is a registered user, that the data registered by the customer on the website coincides with those provided when accepting the offer.
- That the product offered is on hand.
Data validation is done through the acceptance of the purchase order confirmation by email. When the purchase is completed, SILKEBORG sends an email.
9. CURRENCY AND VALIDITY OF THE PRODUCTS CONTAINED ON THIS WEBSITE
The prices of the products published on this website are valid only for as long as they appear on it. SILKEBORG may modify any information, including the price, contained on this website at any time and without prior notice, up to the time of receipt of a purchase request.
10. DISCLAIMER:
The content of this website may have typing errors and/or incorrect data, which may be altered or changed periodically by SILKEBORG and/or its suppliers, in order to include changes or improvements to the content, without the need for prior notification.
However, SILKEBORG has no obligation or responsibility, nor does it give any guarantee, regarding the information, software, products and/or services included therein. SILKEBORG shall not be liable for any type of virus or any other damage that may be suffered by the user’s computer or computer system by accessing the website or by downloading material of any type or kind that appears on it.
SILKEBORG reserves the right to offer products and/or services to specific areas or locations without having the obligation to extend their application to all the places in which it provides its services. Failure to identify the areas or locations in which the product and/or service is offered on this website does not constitute any obligation for SILKEBORG to extend the scope of application to other areas or locations.
This website may contain links to other websites. SILKEBORG is not responsible for the content or information accessed by the user through this website.
11. AMENDMENTS AND MODIFICATIONS
SILKEBORG reserves the right to revise, amend, reform and/or modify the terms and conditions of this agreement. The user is obliged to make periodic revisions of these terms and conditions, given that the user’s subsequent use of the website constitutes an express acceptance of the terms and conditions modified by the user.
